It has come to our attention that some customers are experiencing a premature failure on their I/O board which drives the clown heads. The boards that were affected by this issue were manufactured between December 2022 and March 2023. Check the numbers on these components shown in the picture below to identify if your board has this potential issue. If your game has these components and is experiencing issues with the clown heads, please contact the ICE service department at 716-759-0360 or submit a ticket by clicking here.