I.C.E. Inc warrants all components in your new Home Arcade or Super Chexx Pro Home Edition machine to be free of defects in materials and workmanship for the period of ONE YEAR from
purchase date. To be a “Home Edition” game it must not contain a coin door or be able
to be operated by money.
I.C.E. Inc shall not be obligated to furnish a warranty request under the following conditions:
- The game is operated commercially.
- Equipment has been subjected to unwarranted stress, abuse or neglect.
- Equipment has been damaged as a result of arbitrary repair/modification.
Products will only be covered under warranty by obtaining an I.C.E. authorized RMA #.
To obtain an RMA # please provide I.C.E. tech support with the game serial # or original
I.C.E. invoice # and a detailed description of the failure or fault symptoms.
I.C.E. Inc will assume no liability whatsoever for costs associated with labor or travel
time to replace defective parts. All defective warranty covered components will be
replaced with new or factory refurbished components equal to OEM specifications.
I.C.E. Inc will cover domestic UPS ground, or comparable shipping costs during the
warranty period. International or expedited shipments are available for an additional
charge. To obtain credit defective parts must be returned to I.C.E. Inc, at the customer’s
expense, within 30 days. After 30 days a 15% re-stocking fee will apply to all returns.
ICE distributors are independent, privately owned and operated. In their judgment, they
may sell parts and/or accessories other than those manufactured by I.C.E. Inc. We
cannot be responsible for the quality, suitability or safety of any non-I.C.E. part or
modification (including labor) that is performed by such a distributor.
New games can be returned in new condition within 30 days for a refund, subject to a 35% re-stock fee. All freight costs are the responsibility of the customer.
Please contact our staff prior to any returns and request an RMA #.