Innovative Concepts in Entertainment (ICE) Support

Are you experiencing “Conveyor” messages at the end of your game? This improvement resolves those errors and allows more than 8 balls in play.   Order "UPDATEQ...

It has come tour attention that the hit pad assembly mounting bolts may become loosen over time.  It is recommended to add wicking style Loctite to the mountin...

We have worked continuously on making improvements to our Neon Bowling game the game.  One of the features of the game allows us to update the games’ software ...

We have improved the s-spring which provides tension to the ball dispensing motor located at the front of the game.  Your game is entitled to a free upgrade if...

It has been over three months since the release of our Neon Bowling game.  Our team has been hard at work making improvements and addressing any issues brought...

The game's clock needs to be set for the proper time in your location including the timezone.  The auto updater will fail to connect to the internet if the clo...

Bean Bag Toss Important Safety Sensor Update   We have redesigned the safety sensors used in our Bean Bag Toss games.  This improvement enables the sensor to c...

After many requests from our customers, we have moved the goal sensors from a vertical mount to a horizontal mount.  This updated mounting will prevent dust fr...

A possible fault condition can occur that results in damage to the goalie bumper assembly or slider.  We recommend updating the software to version 1.09.  This...

It has been determined that sensors used for the goalie travel might be of the wrong type.  Sensors that detect the travel of the goalie should be of a fine fo...

The table top illumination LEDs on Air Fx are fused in the game harnessing to protect the 12v power supply in cases of an LED or wiring failure.  It has come t...

Kung Fu Panda has no dedicated software for New Jersey.  Instead, the dongle can be set to New Jersey turning off some options to make the current software leg...

Shopify limits users to five addresses in their address book and does not offer an effective mechanism for managing these addresses. It seems to use some form ...